Shipping policy

Save the Rock Box ships via UPS and sometimes their shipping gets delayed, especially at busy times like winter holidays. First, check your tracking code, which gets automatically sent to you by eamil when we ship your box. 

If the tracking code says "delivered," check with family members, your building manager (if you live in an apartment) and neighbors who may have picked it up for you. If no one has your box, let us know and we can assist with putting in a claim to locate your box. Finding a box can take some time. 

If the tracking code does not say "delivered." Wait two weeks. Occasionally the box is just late. 

Save the Rock Box does not take responsibility for lost or stolen packages once they are marked as delivered by the shipping carrier.

At this time we only ship within the contiguous United States. We hope to start shipping to AK and HI soon and plan to ship internationally in the future. Check back with us regularly to know when we open up shipping to additional locations.